Terms of service

Welcome to Sassy Nova. These Terms of Service ("Terms") govern your access to and use of our website and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.

Website Use

By accessing this website, you confirm that you:

  • Are at least 18 years old, or are using the website under the supervision of a parent or legal guardian.
  • Provide accurate, complete, and current information when making a purchase.
  • Will use this website only for lawful purposes.
  • Will not interfere with the security, functionality, or operation of the website.

Sassy Nova reserves the right to suspend or terminate access to any user who violates these Terms.

Product Information

We strive to ensure that all product descriptions, images, pricing, colors, and sizing information are presented as accurately as possible.

However:

  • Product colors may vary slightly depending on your screen settings.
  • Measurements may differ slightly due to manual measuring.
  • Product availability may change without prior notice.

We reserve the right to modify, update, or discontinue products at any time.

Pricing & Payments

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Orders will only be processed after successful payment authorization.

We reserve the right to:

  • Correct pricing or publishing errors.
  • Cancel orders affected by inventory shortages.
  • Decline transactions that appear fraudulent or unauthorized.

If payment has already been received for a canceled order, a full refund will be issued.

Order Acceptance

Submitting an order does not guarantee acceptance.

An order confirmation email simply confirms that we have received your order request.

We reserve the right to cancel or refuse any order due to:

  • Inventory limitations
  • Payment verification issues
  • Pricing inaccuracies
  • Suspected fraudulent activity
  • Shipping restrictions
  • Violations of these Terms

Shipping

All shipments are handled according to our Shipping Policy.

Estimated delivery dates are provided for reference only and are not guaranteed.

Sassy Nova is not responsible for shipping delays caused by weather conditions, carrier disruptions, holidays, customs inspections, or other events beyond our reasonable control.

Once an order enters fulfillment, shipping information generally cannot be changed.

Returns & Refunds

Returns and refunds are processed in accordance with our Return & Refund Policy.

Returned items must satisfy all eligibility requirements before a refund can be approved.

Intellectual Property

All website content, including logos, product images, graphics, text, icons, layouts, and other materials, is the exclusive property of Sassy Nova.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Acceptable Use

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload viruses or malicious software.
  • Attempt unauthorized access to our systems.
  • Use the website for fraudulent or unlawful purposes.
  • Disrupt the website or interfere with other users' experience.

Failure to comply may result in restricted access, canceled orders, or additional legal action where appropriate.

Third-Party Services

Our website may include links to third-party websites or services.

These external websites operate independently, and Sassy Nova is not responsible for their content, policies, or practices.

Your use of third-party websites is entirely at your own risk.

Disclaimer

This website and all products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Sassy Nova disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

Limitation of Liability

To the maximum extent permitted by applicable law, Sassy Nova shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of this website or the purchase of our products.

Our maximum liability shall never exceed the amount paid for the applicable order.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.

By using our website, you agree to those practices.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any revisions become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

Any disputes relating to these Terms or the use of this website shall be resolved by a court of competent jurisdiction.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Sassy Nova

Email: contact@sassynova.com

Business Address:

9426 Seymour Dr
Streetsboro, OH 44241
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours and is always happy to assist you.